Support

Email hello@dunglee.com. A person reads every message, usually within a couple of days.

Getting help

The sign-in code didn't arrive

Check your junk folder, wait a minute, then tap "I didn't get the code" to send a new one. Still nothing? Email us from the same address.

A trip wasn't logged, or a city looks wrong

Trip logging works best with location set to "Always" in iOS Settings → Dunglee → Location; with "While Using", it logs only while Dunglee is open. Open Dunglee's own Settings → Log trips from my location to check. You can edit or delete any trip in Trips.

Moving to a new iPhone

Sign in with the same account and everything comes back. To keep a copy of your own, use Settings → Export data.

Reporting a bug

Email hello@dunglee.com with:

• what you did, what you expected, and what happened instead;
• a screenshot or screen recording, if you can;
• your iPhone model and iOS version (Settings → General → About).

Please don't send other people's details unless we need them to understand the problem.

Deleting your account

1. Open Dunglee and go to Profile → Settings (the gear).
2. Under Account, tap Delete account….
3. Export a backup first if you'd like a copy, then tap Delete account.

This removes your profile, everything in your account and your photos from our server, and Dunglee's data from that iPhone. Your username becomes free for others. It can't be undone. Friends who had you keep their own entry for you, as a friend they added by hand.

Can't open the app? Email hello@dunglee.com from your account's email address and we'll delete it for you. See the privacy policy for what's kept and for how long.